Why is my voucher code not working?

The most common reasons are:

• The message says “The voucher code has already been redeemed”.
  In this case, there is probably still an open order under “My Account” → “My Orders” in which the voucher has already been reserved. Either complete or cancel this order. You can then use the voucher again in a new order.

• The voucher is accepted, but the discount is EUR 0.00.
  This generally means that the minimum order value for this voucher has not yet been reached. Please check the conditions of your voucher and, if necessary, add more products to your shopping cart until the required minimum order value is reached.

If your voucher still does not work despite these tips, please open a ticket or send us an email at service@ringana.com. We will be happy to help you.