What does the order status “Open” mean?

The order status “Open” means that the payment for your order was not completed successfully.

You can make the payment again at any time under “My Account” → “My Orders” using the “Retry payment” button.

Orders with this status can also be cancelled independently.

If the invoice amount has already been debited from your account, please send your proof of payment by email to service@ringana.com. We will be happy to check the payment receipt for you!